Avast free forum is a website where users can ask questions about their antivirus software. It provides a variety methods, including tutorials and FAQs. The site is easy to use and is regularly updated.
A major player in the security industry, avast has one of the best levels of support for customers with its anti-virus software program. The company’s support button on its website and LAPTOP OR COMPUTER application provides access to helpful FAQ and discussion forums, as well as premium technology assistance when you encounter any issue.
The company offers live chat service for customers who need fast answers, a ticketing via email service for more in-depth questions, as well as three 24-hour phone lines in UK, Australia, and the U.S.
However, the customer service may not be perfect. PCMag and Hauptplatine conducted an investigation jointly and discovered that the company shares user information such as their locations and Internet Protocol addresses with third-party companies. This could result in privacy worries for some. In addition the paid plans do not provide enough extra features to justify the extra cost. The forum was recently breached and hackers were able obtain usernames, user names email addresses, as well as hashed passwords. Luckily, payment data was not stolen. The company has promised to rebuild the forum on a speedier and more secure platform. The company has a policy on security, which states that it will not sell or share personal information with third parties without permission.